Privacy Policy for LumeRetouch
Effective Date: December 19, 2025
Welcome to LumeRetouch. We are a professional offshore B2B photo editing and retouching service provider. We are committed to ensuring 100% data protection for retailers, photographers, and e-commerce businesses. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Introduction
At LumeRetouch, we respect your privacy and are committed to protecting your personal data. This policy applies to our website and any related applications where we provide image editing services. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of data to provide and improve our service to you:
Account Data: Includes your email address and password used for logging into our platform.
Profile Data: Includes your name, company name, phone number, and email.
Usage Data: Information on how you use our website, such as IP address, browser type, and pages visited.
Representative Data: Information provided during customer support queries or emails.
3. How We Use Your Data
We process your data based on the following:
Service Delivery: To manage your orders, provide free trials, and process payments.
Communication: To send updates regarding your orders and provide technical assistance.
Security: To maintain the safety of our platform and prevent unauthorized access.
4. Image Privacy & Security
Your images are your property.
We guarantee that the images you upload for editing will never be sold or shared with third parties.
Images are used strictly for the purpose of fulfilling your order.
We will not use your images for our portfolio or marketing without your explicit written permission.
5. Data Sharing & Disclosure
We do not sell or trade your personal data. We only share information with:
Payment Processors: To securely handle transactions (we do not store credit card details).
Legal Requirements: If required by law to comply with legal obligations.
6. Data Retention
Service Records: We keep your data as long as your account is active.
Support Queries: Communication records are kept for a reasonable period to ensure quality service and resolved issues.
7. Your Rights
You have the right to:
Access & Rectify: Request a copy of your data or ask us to correct inaccurate information.
Erasure: Request that we delete your personal data when it’s no longer needed for service.
Object: Opt-out of any marketing communications at any time.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us directly:
Company Name: LumeRetouch
Email: sobujclipp200@gmail.com
Phone: +8801609045290
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]