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Thank you for choosing Lumeretouch.com. We are committed to providing high-quality services and full customer satisfaction. Please read our Return & Refund Policy carefully.
1. Eligibility for Return You may request a return if: The delivered service/product is incorrect or not as described. You have proof of purchase (order number, screenshot, or receipt).
You contact us within 7 days of receiving the service/product.
2. Non-Returnable / Non-Refundable Items Refunds cannot be issued for: Delivered digital services (photo editing, retouching, clipping path, design, etc.) Customized work that is already completed Orders approved by the customer Errors caused by incorrect instructions from the customer
3. Return/Revision Process If you are not satisfied with the service:
1. Contact us at sobujclipp200@gmail.com
or +88 01609045299
2. Provide your order number and issue details
3. We will review your request and offer revisions if applicable
4. You may receive: Free revisions Partial refund (special cases) Full refund (only if no work has started)
4. Refund Timeline Approved refunds are processed within 5–7 business days Refunds are issued to your original payment method Service charges or transaction fees are non-refundable
5. Wrong or Incomplete Delivery If we deliver incorrect, missing, or wrong color-corrected files:
Contact us within 48 hours with proper proof We will replace or correct the files at no additional cost
6. Contact Information
Email: sobujclipp200@gmail.com
Phone/WhatsApp: +88 01609045299
Website: Lumeretouch.com
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